24/7 Emergency Services: Cincinnati: 513.505.4656 | Kentucky: 859.757.0534 | Dayton: 937.204.1659 | Indiana: 812.777.4587          
Water & Flood Damage Restoration

24 HOUR WATER
DAMAGE RESTORATION

Water & Flood Damage Restoration
 

24 HOUR WATER AND FLOOD DAMAGE RESTORATION

Trust the Pros at Calloway

From excess rain to a broken pipe, flooding can wreak havoc on your home and belongings. Although it almost always happens when you’re least expecting it, reaction time is critical. To minimize the damage, water removal must happen quickly. When a flooding emergency occurs, you need expert help—and you need it fast. Calloway’s trained technicians are on call 24/7. They arrive on the scene with powerful, state-of-the-art equipment that extracts the water from your home.

Our certified restoration experts are trained to deal with water removal emergencies, and they will contact you within 15 minutes of your initial call. They will also advise you how to minimize the water damage until our crew arrives, which is always in three hours or less.

24 Hour Emergency Cleaning Service   Mold Removal
1 Hour Cleaning Response Time
  Quick Drying Cleaning Service



   
   

FLOODED BASEMENT

Whether the result of a flood or a burst pipe, flooded basements not only damage whatever you've placed in them but could also lead to structural damage if not properly handled. We understand this, so we work hard to make sure that your basement is restored in a timely and proper manner.

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SEWAGE BACKUP

Sewage backup can happen for a number of reasons, but they can cause serious damage when they're near vulnerable walls, furniture, fixtures, or other objects. Calloway Clean will ensure that you receive the best cleanup service possible after unfortunate backups.

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SUMP PUMP FAILURE

While their purpose is to prevent flooding, sump pump failure not only opens you up to flooding but usually causes it. This can be especially frustrating because there's no way to anticipate it. Calloway Clean can help alleviate some of the frustration by providing a thorough and efficient cleanup.

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INJECTIDRY HARDWOOD FLOOR DRYING

If there's a large spill or water damage, your hardwood floors could be in serious trouble if not treated properly and normal fans or mops may not be enough. Calloway Cleaning specializes in injectidry hardwood floor drying, ensuring that your floors will retain their original beauty.

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DEHUMIDIFIER RENTALS

Dehumidifiers are effective for controlling humidity options during various applications including product drying, mold/mildew control, and condensation control.

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AIR MOVER RENTALS

Air movers deliver high volumes of air through a large opening to boost drying power in remediation applications involving water damage and also increase the effectiveness of dehumidifiers.

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INSURANCE CLAIMS

Calloway Cleaning and Restoration has years of experience working with insurance companies, insurance agencies, insurance adjusters and risk managers. One of Calloway Cleaning and Restorations in house claims mangers will take the stress and burden of managing your water damage clean up claim off your back so you can continue to enjoy your day to day life. Our in house claims manager assigned to your claim will take photographs, document the loss, prepare a scope and estimate, agree on scope and estimate with the insurance company to settle your claim as well as prepare any necessary documentation that the insurance or mortgage company require to process your insurance claim.

Water Damage Problems Types of Drying Drying Equipment Tools

TYPES OF WATER DAMAGE PROBLEMS

  • Flooded Basement
  • Sewage Back Up
  • Sump Pump Failure
  • Pipe Burst, Leaks, & Frozen
  • Bathtub, Sink & Drain Overflow
  • Supply Line Breaks
  • Hose Bib Breaks
  • Water Meter Breaks
  • Sprinkler System Failure
  • Roof Leaks
  • Hot Water Heater Tank Failure
  • HVAC Condensate Leak
  • Crawlspace Flooding


CLASS OF WATER DAMAGE

Class of Water Damage is determined by the probable rate of evaporation based on the type of materials affected, or wet, in the room or space that was flooded.  Determining the Class of Water in an important first step, and will determine the amount and type of equipment utilized to dry-down the structure.

CLASS 1
Low end of the scale when it comes to water damage. Minor extraction required and few if any materials affected. Quickest drying time.
CLASS 2
Middle of the scale. Entire space, or room, flooded with wicking less than 2 feet up walls.
CLASS 3
High end of the scale. Usually designates water damage from above. Ceiling and walls saturated above the 2 foot level. Heavy extraction required.
CLASS 4
Unique or Specialty drying situations.


CATEGORY OF WATER

Category of Water may vary depending on how the water damage loss occurred or its source. Water damage severity of threat to your home or business is often determined by the category of water.

CATEGORY 1
This first category of water is sanitary water and it poses no major health risks to you or your family. You can drink it, wash with it, or (if it is steaming), you can inhale it safely. Most of the water that comes into your home will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain.

Category 1 water is also called “Clear or Clean Water.” Once clear water leaves its source, however, it can quickly become contaminated and deteriorate to Category 2 or 3. Water with a foul odor is a good indicator that it has been mixed with soil or other pollutants
CATEGORY 2
This water is definitely contaminated and is unsafe for either contact or consumption by you or your family. Category 2, or Gray Water, is typically “overflow” water from an appliance, toilet, aquarium or waterbed.

Like clear water, gray water will also deteriorate and become foul smelling. This process will take less time to become toxic, and should not go unattended for long.
CATEGORY 3
This category of water is grossly contaminated and may be highly toxic to you and your family. Called Black Water, it may contain raw sewage, pesticides, heavy metals or toxic organic substances. Unlike the first two categories, Black Water will have a foul smell and likely contain pathogenic, toxigenic, or other harmful agents.
 

THE EXPERTS YOU CAN TRUST

ABOUT CALLOWAY CLEANING

Calloway Cleaning and Restoration is a committed leader in our industry by consistently delivering superior customer care and quality service. Our mission is to maintain the highest level or integrity and professional competency in the recognition, evaluation and control of health hazards when dealing with all types of emergency services. Our vision is to continue to strengthen our industry with innovative services that enhance best practice with business efficiency while protecting the health and safety of our customers as the forefront of out values. Calloway Cleaning and Restoration is focused on serving our customers with commitment and dedication that is unmatched in the service industry.
 



24/7 EMERGENCY SERVICE

OH: 513.505.4656
KY: 859.757.0534
DAY: 937.204.1659
IN: 812.777.4587


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